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三亚凯莱度假酒店(Gloria Resort Hotel, Sanya)
地址: 三亚 亚龙湾国家旅游度假区
电话: 86-898-88568855
ZIP: 572000
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凯莱度假酒店亚龙湾典型的五星级豪华度假型酒店，酒店独特的设计将现代建筑和天然热带园林有机结合，从而为住店客人创设良好的度假环境。
度假酒店醉人的自然美景，宜人的气候，无论是商务会展，还是度假休闲，凯莱度假酒店都是你的首选之地。
1996年开业，2004年装修。
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酒店位于三亚市亚龙湾国家旅游度假区，海南岛之南端。
距机场：37公里
距市中心：25公里
周围景观：亚龙湾度假区、海底世界、百跃民族文化村
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酒店拥有404间/套客房，其中247间海景房拥有独立的海景阳台。
全部客房设有小酒吧、客房保险箱、吹风筒、配备闭路电视系统及卫星电视设备。
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酒店设有中餐厅、西餐厅、日式餐厅，还提供细心周到的客房送餐服务。
凯莱宴会厅可同时容纳课桌式250人，剧院式600人以及鸡尾酒式400人，可为您举办各种宴会、冷餐会、酒会和婚宴。
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酒店共有14个会议厅，其中价格可以分为4个档次，分别为2300元/天（周厅，秦厅，唐厅，宋厅，元厅，，明厅，清厅），4800元/天（夏厅，商厅，汉厅，元明厅），9000元/天（宴会A厅，宴会B厅），13000/天（大宴会厅）。
2300元/天（周厅，秦厅，唐厅，宋厅，元厅，，明厅，清厅）：
以上会议室有50-75平米，可容纳20至130人；
摆台形式：剧院式、课桌式、圆桌式、U型、回型、鸡尾酒会式、宴会式；
配套设施：白板、纸笔、麦克、投影仪（收费）、横幅（收费）。
4800元/天（夏厅，商厅，汉厅，元明厅）：
以上会议室有110-160平米，可容纳35至140人；
摆台形式：剧院式、课桌式、圆桌式、U型、回型、鸡尾酒会式、宴会式；
配套设施：白板、纸笔、麦克、投影仪（收费）、横幅（收费）。
9000元/天（宴会A厅，宴会B厅）：
以上会议室有325平米，可容纳70至250人；
摆台形式：剧院式、课桌式、圆桌式、U型、回型、鸡尾酒会式、宴会式；
配套设施：白板、纸笔、麦克、投影仪（收费）、横幅（收费）。
13000/天（大宴会厅）：
此会议厅有650平米，可容纳120至400人；
摆台形式：剧院式、课桌式、圆桌式、U型、回型、鸡尾酒会式、宴会式；
配套设施：白板、纸笔、麦克、投影仪（收费）、横幅（收费）。
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| 房间类型 |
床型 |
我们的折扣价 |
包含早餐数 |
生效时间 |
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| Breakfast |
Extra Bed |
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￥105
(美元16)
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￥288
(美元43)
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以上房价包含服务费。 |
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以上房价在旺季期间可能上调，所调整的房费将在预订中确认。 |
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退房时间：中午12：00点。 |
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酒店可以接受主要信用卡支付。 |
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酒店规定客房预订一般保留至18:00，晚于18：00入住需要信用卡担保。 |
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工作人员能讲外语 |
大堂休息区 |
商务中心 |
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洗衣服务 |
货币兑换 |
礼品店/报刊亭 |
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美容美发 |
宴会设施 |
停车服务 |
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会议设施 |
购物商场 |
咖啡厅 |
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婴儿托管 |
自行车出租 |
健身房 |
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按摩 |
早餐厅 |
票务服务 |
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班车服务 |
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上网服务(宽带) |
有线/卫星电视 |
空调 |
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国际直拨电话 |
免费报纸 |
吹风机 |
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电压转换器 |
迷你吧 |
擦鞋 |
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| 点评日期 |
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2004-12-31 |
| 点评人 |
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Audrey Ogden |
| 清洁度 |
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5 |
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温馨度 |
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4 |
| 餐厅设施 |
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4 |
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商务设施 |
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-- |
| 娱乐设施 |
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4 |
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员工态度 |
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4 |
| 周围环境 |
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4 |
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房间 |
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4 |
| 地理位置 |
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5 |
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性价比 |
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5 |
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| 总评 |
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4.3 |
| 顾客反馈 |
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We had a wonderful time and loved the location at the quiet end of the beach. the pools were wonderful. Would have liked the hot tub to be hot. The one by the waterfalls. Also the grounds were very nicely kept and all the staff were polite and helpful. It would have helped for the check -in desk personnel to speak better English.
The horses were such a treat for my daughter.
It would be nice to have chair pads on the beach chairs. Also it seemed odd that a 5 star hotel would have a squatty toilet in the beachside bathroom. The noise of the construction workers by the beach was quite annoying since we spent a lot of money to getaway for peace and quiet. Perhaps they could work at night. The room was nice and the beds comofrtable. It would be nice to have a schedule of the HBO or Cinemax movies. Many hotels in Beijing have this in each room. We also had hoped to have a microwave oven in our room. We stayed in the Holiday Inn last year and had one.
Overall we had a great experience and would recommend the Gloria. The Sheraton is too big and busy, the Holiday Inn has tourists all over the beach all day. The Gloria was just right. We hope to come again.
One more detail. When dealing with westerners it would be nice to train your front desk people to be more kind and apologetic when there seems to be a problem. I had thought our room rate included breakfast and it didn't. It is better for good public relations for the desk clerk to say. "i am so sorry if there is a problem or some confusion, I hope we can help you resolve this. The guy named
Fo Jack just said "no you do not get breakfast, there must be a mistake" It think it is juist a cultural difference the way we approach problems. He did not display comppassion for the fact that I was disappointed.
We work for a company in China that is in 5 cities and has hundreds of personnel. We have 7 in our family and like to travel. We will recommend the Gloria to our colleagues. |
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