| Inspected |
|
Aug 15, 2005 |
| Cleanliness |
|
3 |
|
Family friendliness |
|
2 |
| Restaurant facilities |
|
2 |
|
Business facilities |
|
2 |
| Leisure facilities |
|
2 |
|
Staff attitude |
|
2 |
| Ambience |
|
2 |
|
Rooms |
|
2 |
| Location |
|
4 |
|
Value for money |
|
2 |
|
| Overall rating |
|
2.3 |
| Comment |
|
This hotel did NOT leave us with a good impression.
They did not honour our room reservations, and forced us to pay more for higher priced rooms the night we arrived.
We had made reservations for 2 standard rooms, and had confirmed our reservations several days before arriving, as we were arriving late at night.
However, when we arrived, we were told that there were no more standard rooms left, and only business suites were available for a much higher price.
We were, of course, very angry and felt taken advantage of, but had little choice as it was late at night, and we were extremely tired.
The next day, we had to spend quite a bit of time talking to the staff at the front desk before we were able to switch to the standard rooms we had reserved in advance. |
|
secure area
