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Location: China / Guangzhou / Guangzhou Tianhe District / Guangzhou Grand International Hotel
Guangzhou Grand International Hotel
Address: No. 468 Tianhe North Road, Tianhe District, Guangzhou 510000
Phone: 86-20-38803333

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Inspected Feb 15, 2009
Reviewed by George Murphy
Cleanliness 5 Family friendliness 5
Restaurant facilities 4 Business facilities 5
Leisure facilities 4 Staff attitude 3
Ambience 4 Rooms 3
Location 5 Value for money 2
Overall rating 4
Comment I usually get breakfast included for around 530 CNY for the the same deluxe room type. Also, I like to be " in control " of my room air conditioning. I realize that the hotel management tries to save money, be manipulating the in-room thermostats in the evening. However, I'm a Westerner and like to be comfortable (cool)and in complete control of my in-room thermostat that I pay for. This problem is very common in many hotels in China, that cheat customers to increase their overall profit margins. I'm really sick of it.
Inspected Feb 13, 2009
Reviewed by George Murphy
Cleanliness 5 Family friendliness 5
Restaurant facilities 5 Business facilities 5
Leisure facilities 4 Staff attitude 5
Ambience 4 Rooms 4
Location 5 Value for money 3
Overall rating 4.5
Comment Typically, breakfast is included in my room rate (usually around 530 Yuan from many previous stays at Grand International Hotel). This time and at a much higher rate, it was not. This is very disturbing and dissappointing to a good customer that frequently stays at the Grand International Hotel in Guangzhou.