I just submitted a response to this survey. I forgot to add 2 more comments. The first is that the breakfast is well worth the price. 2nd, the address on the website shows #5 when in reality it is #133.
Tom Diez
평가날짜
2007. 5. 5
평가자
Tom Diez
청결도
5
온화하고 아늑한 정도
5
음식점 시설
5
비즈니스 시설
--
엔터테이먼트 시설
5
직원의 서비스 태도
5
주변환경
5
객실
5
지리적 위치
5
가격대 성능 비
5
총평
5
고객 피드백
All in all, Kathy and I really enjoyed our stay. The only negative comment is about exchanging money. Of course language inability on our part contributed to the problem. The situation was on Wednesday May 2 we needed to exchange money to Yuen, but was told that the Bank of China was closed due to holiday. On Thursday morning we were desperate. One of the staff, a female, named Joanne, was extremely helpful. The front desk agreed to cash "a small amount" which helped get us back to the train station. There appeared to be other people visably upset with the lack of money. I'm not sure, but it would seem that since the hotel knew the banks would be closed for the holiday that extra Yuen would be needed. Other than that, the entire experience was excellent.
평가날짜
2005. 10. 26
청결도
4
온화하고 아늑한 정도
4
음식점 시설
4
비즈니스 시설
3
엔터테이먼트 시설
3
직원의 서비스 태도
4
주변환경
4
객실
4
지리적 위치
4
가격대 성능 비
5
총평
3.9
고객 피드백
평가날짜
2005. 10. 6
청결도
5
온화하고 아늑한 정도
--
음식점 시설
4
비즈니스 시설
--
엔터테이먼트 시설
--
직원의 서비스 태도
5
주변환경
4
객실
5
지리적 위치
--
가격대 성능 비
5
총평
4.7
고객 피드백
Good location, everyone was very nice, and the room was pleasant.